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(301) 744-7742

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Need Help?

Frequently Asked
Questions

What services do you offer?

Balance & Birch offers expert psychology sessions, psychiatric care, consulting, naturopathic medicine, nutrition counseling, personal training, yoga, meditation, sound therapy, aromatherapy, chakra balancing, and more!

What can I expect during my first session?

We’ll start by discussing your goals and any concerns you want to address. We’ll review your intake forms, talk about relevant history, and go over our approach or any specific methods we’ll be using. This is also a chance for you to ask questions about the process, discuss session frequency, and set clear expectations moving forward. Our priority is ensuring that you feel comfortable, informed, and confident about the steps we’ll take together.

How do I book an appointment?

You can conveniently book an appointment through our online scheduling system or by contacting us directly via phone or email.

What is your rescheduling policy?

With a 48-hour notice, you can change your appointment up to two times at no additional cost. A 25% fee applies for rescheduling within 48 hours prior to your appointment. Cancellations made on the day of an appointment will incur the full session fee, except in cases of emergencies.

Do you accept insurance?

We currently do not accept insurance.

We provide a courtesy service in which our office manager can help you to file for reimbursement if you have out of network benefits, but we can not make any guarantees. Payment is due the day of service.

What are your rates?

Our pricing is customized to fit your unique needs. For an overview, please refer to the summary on the services and memberships pages. For detailed pricing information tailored specifically for you, don’t hesitate to contact us.

Please note, services that extend beyond regular note-taking, billing, and scheduling could incur additional administrative fees at a rate of $30 per 30 minutes. This includes but is not limited to specialized documentation, coordination with external parties, and other non-standard administrative tasks.

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